Interpreting India

AI Literacy and the Future of Work in India

Episode Summary

In this episode of Interpreting India, Adarsh Ranjan, research analyst at Carnegie India, speaks with Jaspreet Bindra, founder of AI&Beyond and Tech Whisperer Limited, UK, and author of 'Winning with AI: Your Guide to AI Literacy.' Jaspreet brings a practitioner's perspective to questions that often get lost in the noise around AI: not just what is changing, but whether people, organizations, and policymakers are actually prepared for it. This episode explores: Is India's enthusiasm for AI actually translating into adoption on the ground, and which sectors are seeing real change? Is AI destroying jobs or transforming them, and what does that mean for a country whose economy was built on knowledge work and software services? What is AI literacy, why is it different from training, and why does Jaspreet think it is the most underappreciated variable in the AI policy debate? On deepfakes and copyright, are India's existing frameworks anywhere close to adequate?

Episode Notes

Jaspreet's framing for the AI and work debate is worth staying with. He is not dismissive of disruption: he thinks AI will destroy certain jobs, create new ones, and the rupture will be real. But he pushes back on the idea that job destruction is the right frame. The more useful question, he argues, is what happens to workers, and the answer to that depends almost entirely on whether people develop the skills to move into the roles that AI creates rather than the ones it displaces. His reference point is the IT sector itself, an industry born out of the last great technology disruption, when fears about computers eliminating clerical work gave way to an entirely new economy of higher-paying, more fulfilling jobs. The same logic, he believes, applies now.

The bulk of the conversation settles on AI literacy, a concept Jaspreet distinguishes sharply from training. Training teaches you how to use a specific tool. Literacy gives you the grammar to work with any tool, across any context. He lays out a five-step framework from his book, reads, writes, ads, thinks, does, designed as a practical ladder for building that literacy, and is candid that even three years after ChatGPT, most organizations have brought the horse to the water without making it drink. On the policy side, he is supportive of initiatives like AI in school curricula and IIT fellowships, but his bigger ask is that India treat AI the way it treated digital public infrastructure: as a genuine national mission, not a sectoral initiative. On deepfakes and copyright, his view is pragmatic: deepfakes are a known evil that needs specific, exemplary regulation rather than an omnibus AI law, and copyright will likely resolve through a combination of revenue sharing agreements and citation norms, neither side fully satisfied but better than where things stand today.

Episode Contributors
Jaspreet Bindra is the founder of AI&Beyond and The Tech Whisperer, and author of 'Winning with AI: Your Guide to AI Literacy.' He has served as the group chief digital officer at the Mahindra Group, as a regional director at Microsoft India, and as a general manager in the Tata Group as part of the select Tata Administrative Services. He was also a member of the founding team at Baazee.com, which later became eBay India.

Adarsh Ranjan is a research analyst at Carnegie India where his research focuses on AI and emerging technologies, digital transformation, and technology partnerships. His current research explores India’s evolving policy on AI compute and digital transformation in Global South countries.

Timestamps
00:08 Introduction to AI and India's Future
03:15 AI's Impact on Work and Adoption Trends
11:50 Job Transformation vs. Job Destruction in IT
16:06 The Importance of AI Literacy
21:55 Framework for AI Literacy
28:32 Challenges in AI Adoption
32:02 Government Initiatives for AI Education
35:38 Ethics in AI: Deepfakes and Copyright